i have worked as a nurse for over 20 years and by far, this hospital is one of the best, if not the best, i have ever seen. The public needs to look past the smoke screen of the "newer hospitals" out there with the private big rooms and granite counter tops....what really counts is the quality of patient care, and nurse to patient ratio, the patient care tech to patient ratio, and layout of the floors, as well as the doctors and overall environment of how the hospital is run.. The culture at Macneal is friendly, diverse and happy. The staff is extremely devoted to quality patient care. The hospital has the best healing environment, is clean and well run. I do not have the opportunity to work there very much anymore, but this hospital rocks!
I was there in July the Er doctor nurses and techs were nice but upstairs the nurse was mean and acted like she is better then I was just because I was homeless.
Came to the emergency room. The room was dirty (4)alcohol wipe on the floor, piece of glove, spot of blood on the floor (took pictures). The Hispanic doctor was very explanatory his service was very good. The registration old lady was very rude, ask for my health insurance my husband is the card holder. She ask if he was with us bcz he need to sign some documentation. I ask what form and why. She answer very rude I don't know I'm just doing my job and walk away. I worked here before and never gave that service to patients. I was disappointment with the service.
Came here on the expense of my 18 m.o. son. Staff was very nice, except for one nurse who treated me like a sore thumb for no reason. First night, misdiagnosed him with bronchitis. Next day, had to come back with same symptoms. Diagnosed him with croup. By monday morning he has a fever of 102 again. Brought him to his primary care doctor and he had Strep the entire time.. why MacNeal didn't think to test for that after our first visit blows my mind... but then again, how else would they have wasted my time and money? Can't wait for the pointless bills to come in the mail! Will just go to Lagrange or Loyola from now on. Thanks for nothing!
Started coming to this hospital since 2004 and I honestly can say I have had the best treatment ever.. Although I can have a hard time at times they always seem to find the way to accommodate with my schedule...2 weeks ago I came to the women's breast center and DEFINITELY had a great medical asst/nurse not sure of her title but she was the best. Thank u Diane for your help. Now today I'm back and so far so great. Staff is amazing here n will keep continuing to come as there patient even if I drive miles from home.
Macneal Hospital is a US Hospital based in Berwyn, Illinois. Macneal Hospital is located at 3249 Oak Park Ave, Berwyn, IL 60402, USA.
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